OrthoFi University

Training and support materials are now available in this Support page and OrthoFi University 

If you have not registered in OrthoFi University and need assistance please email our team at training@orthofi.com .

OrthoFi Customer Support:

Toll free: 1.877.766.5220

email: support@orthofi.com

 

OrthoFi 
Job Aids

OrthoFi 
Self-Paced Programs

All Job Aids
Quick Link

All Self-Paced Programs
Quick Link

                              

General Information
Job Aids
                                  

OrthoFi Solution
Communication Tab
Patient Letter  
Staff End of Day Check List
User Rights Glossary
User Management 
                                                       
  

Miscellaneous Charges
Job Aids

Miscellaneous Charges  
Miscellaneous Charges Insurance Process

General Information
Self-Paced Programs

OrthoFi University Orientation
OrthoFi Solution
OrthoFi System Demonstration 
OrthoFi Dashboard Navigation
OrthoFi JumpStart Training
OrthoFi Connect Training                                                                         

 

New Patient/Observation Patient 
Job Aids

Answers to Patient Questions
New Patient Exam Creation
Observation Patient Exam Creation
Pre-OrthoFi Record-Start Exam Creation
Patient Forms
Patient Forms Email Timing
Exam Management
Observation Patient Management

 

Insurance Services
Job Aids

Insurance Eligibility Management
Insurance Eligibility Reverification
Insurance Eligibility Unable to Verify
Eligibility SLA
Insurance Pre-Authorization Process
Insurance Appliance Placement Verification
Insurance EOB Upload
Insurance Payment Management Deposit and Reconciliation
Insurance Claim Summary Page
Patient Information Upload

New Patient/Observation Patient
Self-Paced Programs

 New Patient Creation Training 

 

Insurance Services
Self-Paced Programs

Insurance Eligibility and Processing Service Training

 

Treatment Presentation/Contracts
Self-Paced Programs

OrthoFi Payment Slider
Disclosure Document and Service Contract
Flexible Payment Plan Training

 

Treatment Presentation/Contracts 
Job Aids

Treatment Plan Build
Payment Slider Presentation
Payment Slider Outcomes
Flexible Payment Plan Build
Deferred Down Payment
Disclosure Document Presentation
Disclosure Document Example
Service Contract Presentation
Service Contract Example

Patient Account Receivables
Job Aids

Collect Payment Method 
Patient Account Management
Patient Ledger 
Managing Patient Invoices
Refinancing Patient Contract
OrthoFi Underpay Policy

Patient Account Receivables
Self-Paced Programs

Deposit Report Enhancements
Patient Ledger

 

Miscellaneous Charges
Self-Paced Programs

Miscellaneous Charges